Customer Relationship Management system for tourism
“ISO's implementation team was accommodating, professional, and methodical.”
Martin Chan, President of Ritz Tours
Invest in your customer - use Emerald to get to know your clients!
Emerald has been specially designed for the travel industry and supports the entire process chain in collecting, organizing and effectively using your customer data
- Emerald is the central focal point to access, mine and transform customer, potential customer, travel agency and supplier information
- Use the wealth of information your employees are collecting daily and drive targeted business opportunities and sales
- Covers all customer related activities with easy-to-use workflow steps
- Run co-campaigns with your travel agency partners to support your partner and boost your sales
- Customer Profile Management
- Travel Agency Partner Management
- Brochure Fulfillment
- Complaints Management
- Business Partner Management
- Campaign Management
- Active Sync Manager to Reservation system
Holger Voss
+1 514-787-1672
- World of TUI, Germany
- Diethelm Travel, Thailand
- Thomas Cook AG, Germany
- Emirates, UAE
- Etihad Holydays, UAE
- JetAviation, USA
- Jac Travel, Canada
- Ritz Tours, USA
- Sun International Dreams, South Africa
- Air Canada Vacations, Canada
