The modular software suite for outgoing tour operators
"I have never in my 24-year working career ever worked with a company that reflects such professionalism and client orientation."
Ms. Charmaine Allen, Project Manager, Sun International Dreams, South Africa
What OCEAN is about
Modular Approach
- OCEAN’s specialty is that it can be adjusted to the use of different kinds of tour operators regardless of their markets, regional specifics and product types
- Therefore, tour operators can chose to configure OCEAN within available modules and system functionality
- There are three layers to fit OCEAN to your specific environment
- Configuration of more than 1,200 systems parameter each containing one set of functionality
- Customization of functionality
- Additional development for custom requirements
- OCEAN supports multiple languages and currencies
- Work in multiple screens simultaneously
Business Partner Management
- Manage all your partners you do business with including supplier, direct clients, travel agency partners and more
- Assign supplier payment condition, travel agency commission level and payment forms for further use in the booking process
- Run statistics on sales revenues per partner
Product Management
- Build your own product database for any product type including flights, hotels, rental cars, tours, packages and more
- Attach any product descriptions and attributes to classify your products so they can be filtered and found
- Set travel dates, inventory, prices and contract additions and restrictions
- Allocate and manage inventory per sales channels
- Build unique static, semi flexible and dynamic packages
Reservation workflow
- Shop FIT products and build itineraries or browse available packages
- Verify availability and prices
- Access external supplier content via an interface
- Book multiple products in one Super PNR
- Execute any changes, cancellations and modifications with one PNR interface
- Issue documents within PNR workflow
- Manage Deposit and Final payments
- Track changes while creating a new version with any modification
- Book groups
- Use booking status including quotation, request, option and confirmed bookings
- Track changes with the reservation history
- Attach notes for internal and external use to any document, e.g. invoice
- Obtain profitability overview for entire booking and for each service or passenger
- Obtain pricing history with all discounts and surcharges
Processing tasks
- Outsource any time consuming tasks to this processing tool
- Schedule tasks, e.g. issue tickets, when required, and send them to preferred contact method of client
- Send any notifications to suppliers automatically
- Manage workload of reservation agents with a queue system
- Mass rebooking of files, e.g. adding fuel surcharge for all bookings to a certain destination
Interfaces
- OCEAN connects to multiple Supplier Systems incl. Airline CRS, GDS, Accommodation, car rental, consolidators and more.
- OCEAN connects to many Sales Channels.
Statistic & Report Manager
- Access and manage your entire business with predefined reports or custom-built reports on any data available, including:
- Accounting data
- Base data
- Booking data & lists
- Operator data
- Protocols
- Statistic
Simplicity
- OCEAN is easy and intuitive even for new users
- The booking of services and packages is done through a mask designed according to tourism standards
- OCEAN allows automatic document delivery via e-mail or fax
- OCEAN supports many functionalities which simplify daily work
- There are integrated graphic seat reservation maps which allow you to book cruise cabins or seats on an airplane, on a bus or in a theater by a simple mouse click
Versatility
- OCEAN features extensive and comfortable base data functions.
- OCEAN also facilitates your daily business with functionalities like handling of different currencies and different languages at the same time. For instance, you can set up the descriptions of your products in any language.
- OCEAN generates invoices, confirmations, notifications and vouchers automatically.
- All documents such as lists, statistics, etc. can be adjusted by you with a flexible report manager. A screen preview is available online.
Flexibility
- OCEAN is very flexible and can be perfectly used for different types of operators.
- OCEAN supports packaged tours, flight trips, cruises, bus trips, group trips, as well as holiday homes and FIT bookings.
- OCEAN can be used by tour operators of any size.
- OCEAN is adjustable due to its modular nature to meet your specific needs.
Reliability
- OCEAN is extremely scaleable for high-performance
- OCEAN can be deployed on a scalable server landscape
- User can access OCEAN via the thin client or via Citrix Presentation software using the company network
Support
- Functional support
- Base data
- Operational support
- Systems level
- Database level
Integration
- OCEAN is integrated into the existing IT-environment and acts as the "central part in the over-all mosaic".
- Integrate the system into your existing system landscape
- The quality of your work will increase as well as the efficiency and reaction time due to several automated functions which relieve your employees of daily routine jobs.
Configuration
- Individual settings can be made through several system parameters so that a customer-specific reservation system can be achieved.
Business Intelligence and MIS (Management Information System)
- Integrated module generates information and statistics for your business.
Dynamic Packaging
- Numerous connections in combination with a rule-based calculation model fulfill the requirements of dynamic bundling of travel packages for a long time and at many customer sites.
See more Features
- Modern Booking Kernel
- Powerful Multi GDS Engine
- For the flexible connection to external flight, rental car and hotel systems
- Quality assurance too
- Developed with automated quality Assurance Tool (nightly regression tests, code coverage analysis)
- Visual C++
- OCEAN is developed in the object-orientated programming language Visual C++
- Model driven
- Automated code generation
- Oracle Database
- Connection with Oracle V10 relational database management system
Holger Voss
+1 514-787-1672
- Air Canada Vacations, Canada
- Etihad Holidays, UAE
- Ritz Tours, USA
