Incoming Tour Operator

Incoming, Receptive or Destination – we know your market

Looking for solutions to support you in your inbound or destination business?

You need a solution that supports the entire workflow sequence of an incoming business – from tour design to quotation/reservation and tour operation. A solution that lets you do it all: build up your client, supplier and product databases, set up your business rules and sell – as well as operate – your tours very efficiently.

All functions in a single solution – Pacific Incoming

We specifically developed Pacific Incoming to handle tailor-made package tours, transfers, accommodation, bus tours, city tours (including shows, restaurants etc.) and flights (GDS interface). Pacific Incoming is based on our proven tour operator suite Pacific. It supports and optimizes the business processes of inbound tour operators, destination agencies and destination management companies.

Further solutions specifically for Inbound & Destination

You can combine Pacific Incoming with additional components to add various functions. Besides the core functions of an inbound reservation system, ISO can shape your entire IT landscape using innovative solutions. Each component is a self-contained system, which can interact with Pacific Incoming and other components:

• Emerald – Customer Relationship Management for tourism
• Mobile Solutions – mobile tourism solutions for destinations and tour operators
• Dynamic Packaging – a system for combining tours on the fly
• Dynamic Recommendation System – ancillary sales through recommendations
• Social Media Monitoring – a tool for analyzing Social Media data
• Interfaces & Connections – for CRS, GDS, XML and B2B web connections