Specific functions for your Tourism software
Our total solution for you includes the full-featured Pacific reservation system with our Internet Booking Engine for online sales and the Emerald customer relationship management system for customer administration.
- Pacific – web-based reservation system
- Internet Booking Engine – powerful IBE for online booking (B2B and B2C)
- Emerald – Customer Relationship Management System
These systems already offer extensive functions to optimally support the specific requirements of your market from purchasing to sales.
Your add-on for language travel
In addition, we offer several add-ons that allow us to tailor the already comprehensive Pacific Suite even better to your needs - especially with the Language Travel module. This allows you to easily and fully manage language travel, work & travel and student exchange programs.
Create information on schools and institutions and manage prices and allotments. The information can be accessed in your system in addition to being booked through your website, external websites, and external distribution systems in travel agencies. The system manages the processes for you from A-Z, from the participant's application to the interview, booking, payment, departure, and on-site support, as well as any follow-up support after the return. All the data and documents involved can be managed automatically with our system.
The solution supports all currencies. The price calculation is based on your settings regarding conversion rates and margins.
Your company's specific core product, such as the language trip or similar, can be combined with other additional services. These can be flights, pre-programs, accommodations, visas, and extras like local excursions, etc. Pacific offers you all the features of a complete tour operator software.
Pacific's Language Travel Module Special Functions
- Manage schools and institutions
- Manage additional services
- Covers the entire booking process from initial enrollment to departure
- Sends all information automatically
- Creates documents
- Provides internal reports and statistics
Internet Booking Engine
Your customers also book directly on your website, with our Internet Booking Engine. Real-time integration with the Pacific tour operator software sends bookings directly to the system. Also, offer separate booking pages for B2B and B2C and manage prices and availability separately for all distribution channels.
Internet Booking EngineCustomer Relationship Management
The Emerald CRM system supports the entire value chain of the tourism process - from initial contact and booking to complaints and later follow-up for marketing campaigns. In conjunction with Pacific, the systems interact and exchange data in real-time. When a booking is made in Pacific, customer data is immediately available in Emerald for campaigns such as upselling and cross-selling.
Customer Relationship Management Emerald
