ISO Travel Tailor

The ISO Travel Tailor helps you sell more services and better quality. It is integrated into the booking workflow and proactively provides recommendations for "the next best product" to be booked. Likewise, it performs various checks on all products that have already been added to the shopping cart before they are finally booked. This will increase your sales as well as your quality and customer satisfaction.

Main Functions of the Travel Tailor

  • Workflow control
  • Itineraries across multiple destinations
  • Itineraries with multiple products
  • Pro-active recommendations
  • Upsell & cross-sell
  • Checking of locations and times
  • Checking of your own business rules & specifications
  • Flexible administration

How ISO Travel Tailor works

ISO Travel Tailor is integrated into your existing system landscape. It interacts with your distribution systems, i.e. with your Internet Booking Engine and with your Core Reservation System. The ISO Travel Tailor consists of the main components ISO Travel Recommender and ISO Travel Checker.


ISO Travel Recommender controls the sales workflow and always delivers the "next best recommended step". Based on the rules you can upload to the rule engine and based on artificial intelligence, the system knows which next products to recommend to the customer.

When all products have been added to the shopping cart and the itinerary is ready for booking, the ISO Travel Checker performs further special checks. It checks the consistency, plausibility and logic regarding the locations and times of the selected services. All these checks are also performed continuously later on, as soon as a booking is changed. The Travel Checker always ensures that the trip remains consistent and feasible.

The third component, the rule engine, allows you to load all rules in an intuitive user interface and customize them for your specific needs. Based on artificial intelligence, the system permanently analyzes and improves all rules.

With these features, you increase your revenue by benefiting from upsell and cross-sell sales. At the same time, you help your customers and your sales staff to create a logical and feasible itinerary. This will increase your customers' satisfaction and your overall quality level.

Technical Highlights

  • State-of-the-art artificial intelligence components
  • completely independent and future-proof thanks to the use of modern open source frameworks
  • can be integrated into your environment via REST interfaces
  • completely browser-based user interface
  • local installation not required
  • low setup and maintenance costs
  • can be hosted or operated as ASP
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More products & components for Dynamic Packaging 2.0

ISO Travel Tailor will be integrated into your existing system landscape. In addition, you can use other ISO components for perfect dynamic packaging. Each of the components is a self-contained system that can interact with the ISO Travel Tailor and the following components:

  • Internet Booking Engine – makes all your products bookable online
  • Pacific – core system for tour operators, dynamic packagers, etc.
  • Emerald – Customer Relationship Management for the tourism industry
  • Travel Broker – online connections to various service providers
  • Travel API – flexible framework for connection to all tourism sales channels

References of ISO Travel Solutions

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