Web-based Tour Operator Solution Suite

The reservation system Pacific supports all the tasks of outgoing tour operators. As a software toolkit based on Service Oriented Architecture, Pacific consists of several software services that cover all requirements of modern travel distribution – fully web based, of course.

Why Pacific?

Pacific is a versatile, flexible reservation and inventory management system. Thanks to its modular design, it can be adapted to the needs of medium and large tour operators. It is suitable for package tours, flights, cruises, bus tours, group tours, theme parks, and vacation homes – whether customized or standard.

Read one of our Pacific success stories – Sun Country Airlines

Are you a travel retailer or confectioner who does not own or contractually purchase any of your products? Then our product Atlantic, would be the right choice for you.


This is what our customer Albatros Travel says about the use of Pacific.

Tourism software: get your free White Papers

Five Features your Travel Reservation System should provide for Customer Care Teams. 

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Customer generation and retention. How to Reach New and Existing Customers with Customizable Travel Tour Itineraries.

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Tour operator software: How to benefit from Pacific

  • automate your business processes
  • increase your pax numbers
  • reduce unanswered customer inquiries
  • ensure a fast return on investment
The immediate result that we saw after implementing ISO was, we saw much better KPIs, an increase in guest satisfaction with their interaction with our website.
Dean Jones

Senior Manager Short Breaks USA – Merlin Entertainments

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Features of Pacific

  • integral reservation system for outbound tour operators – particularly for larger operators with large transactions volumes
  • Multi-CRS interface to connect dynamically to external flight, car rental and hotel systems
  • customizable Internet Booking Engine
  • supports multiple languages, currencies and clients
  • connects to online payment systems and integrates with your accounting
  • edit multimedia data and link dynamically to external multimedia systems
  • produce documents in various formats
  • data import and export
  • yield management

Modular design – choose only the functions you need

The component-based Service Oriented Architecture approach used in Pacific is the latest in software development. This modular design allows configuring the required modules flexibly and offers a Package Tour Operator Module, an Accommodation Module and an Online Credit Card / Payment Card Module.

Further modules and services include:


Technical highlights

  • fully browser-based user interface
  • no local installation required
  • low setup and maintenance costs
  • state-of-the-art booking kernel for high-volume load and optimum performance
  • highly-scalable
  • connections to prevalent online distribution channels (B2B, B2C, GDS) and offline distribution (INFX, EDF, OTDS)
  • based 100% on Java components and running on standard J2EE application server
  • test-driven development with tool-based quality assurance (automated regression tests)
  • Oracle database (other systems are possible as well)
  • fully independent through use of Open Source frameworks
  • component-based Service Oriented Architecture
  • can be hosted or ASP operated

Products & Components for Pacific

You can combine Pacific with further components to add various useful functions. Each component is a self-contained system, which can interact with Pacific and other components:

References of ISO Travel Solutions