Web-based Tour Operator Solution Suite
The reservation system Pacific supports all the tasks of outgoing tour operators. As a software toolkit based on Service Oriented Architecture, Pacific consists of several software services that cover all requirements of modern travel distribution – fully web based, of course.
Why Pacific?
Pacific is a versatile, flexible reservation and inventory management system. Thanks to its modular design, it can be adapted to the needs of tour operators and travel company alike. It is suitable for package tours, flights, cruises, bus tours, group travel and holiday homes. Whether customized or standard version – Pacific offers a range of options.
Read our latest Pacific success story – Sun Country AirlinesFree White Papers
How a good tourism software solution helps manage additional workload due to the Covid‑19 pandemic.
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Five Features your Travel Reservation System should provide for Customer Care Teams.
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Benefits of Pacific
- automate scores of your business processes
- boost your internal efficiency
- increase your pax numbers
- reduce unfulfilled customer inquiries
- enjoy quick return on investment
We are thoroughly satisfied with choosing ISO and Pacific and are planning to expand both our cooperation with ISO and the use of Pacific.Sign up for our newsletterHans Aksel Pedersenformer Managing Director, LEGOLAND (2013)
Features of Pacific
- integral reservation system for outbound tour operators – particularly for larger operators with large transactions volumes
- Multi-CRS interface to connect dynamically to external flight, car rental and hotel systems
- customizable Internet Booking Engine
- supports multiple languages, currencies and clients
- connects to online payment systems and integrates with your accounting
- edit multimedia data and link dynamically to external multimedia systems
- produce documents in various formats
- data import and export
- yield management
Modular design – choose only the functions you need
The component-based Service Oriented Architecture approach used in Pacific is the latest in software development. This modular design allows configuring the required modules flexibly and offers a Package Tour Operator Module, an Accommodation Module and an Online Credit Card / Payment Card Module.
Further modules and services include:
- Master Data
- Prices & Allotments
- Document Automation
- External Data Import
- Dynamic Packaging for full Supplier Integration
- Accounting Interfaces and Analysis & Yield Management
Technical highlights
- fully browser-based user interface
- no local installation required
- low setup and maintenance costs
- state-of-the-art booking kernel for high-volume load and optimum performance
- connections to prevalent online distribution channels (B2B, B2C, GDS) and offline distribution (INFX, EDF, OTDS)
- based 100% on Java components and running on standard J2EE application server
- model-driven development with automated code generation
- test-driven development with tool-based quality assurance (automated regression tests)
- Oracle database (other systems as well)
- completely independent thanks to Open Source frameworks
- Component-based Service Oriented Architecture
- can be hosted or ASP operated
Products & Components for Pacific
You can combine Pacific with further components to add various useful functions. Each component is a self-contained system, which can interact with Pacific and other components:
- Internet Booking Engine – makes your products available online
- Dynamic Packaging – lets your customer combine tours on the fly
- Pacific Incoming – adds special features for incoming tour operators
- Pacific für Kreuzfahrt-Anbieter – supports cruise lines and boat tour operators
- Emerald – provides Customer Relationship Management functions
- Mobile Solutions – optimize processes, lower costs and increase customer loyalty
- Social Media Monitoring – an analysis tool for Social Media data
Pacific Modules
Package Tour Operator Module
This module supports your activities as a package tour operator, for example for the cruise functions. Set up packages flexibly: as static, predefined packages or as flexible package shells – no need to assign specific services up front. Simply define business rules that specify where the services come from.
Accommodation Module
This module offers special functions for suppliers of holiday homes and accommodation services. Specify the homes' furnishing and fitting details. Even the holiday dates of the home owners can be stored, to prevent booking at these times. Detailed underlying data functions allow a professional and precise set-up of your information.
Online Credit Card / Payment Card Module
This module handles payments by payment cards. It first checks the card number internally and then sends the properly formatted data to an external authorization system for online approval. This ensure full security for payment cards transactions.
