Outbound Tour Operator Reservation System

Web-based Tour Operator Solution Suite

The reservation system Pacific supports all the tasks of outgoing tour operators. As a software toolkit based on Service Oriented Architecture, Pacific consists of several software services that cover all requirements of modern travel distribution – fully web based, of course.

Why Pacific?

Pacific is a versatile, flexible reservation and inventory management system. Thanks to its modular design, it can be adapted to the needs of tour operators and travel company alike. It is suitable for package tours, flights, cruises, bus tours, group travel and holiday homes. Whether customized or standard version – Pacific offers a range of options.

We are thoroughly satisfied with choosing ISO and Pacific and are planning to expand both our cooperation with ISO and the use of Pacific.

Hans Aksel Pedersen

Managing Director of LEGOLAND

Modular design – choose only the functions you need

The component-based Service Oriented Architecture approach used in Pacific is the latest in software development. This modular design allows configuring the required modules flexibly and offers a Package Tour Operator Module, an Accommodation Module and an Online Credit Card / Payment Card Module.

Further modules and services include:

• Master Data
• Prices & Allotments
• Document Automation
• External Data Import
• Dynamic Packaging for full Supplier Integration
• Accounting Interfaces and Analysis & Yield Management

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Products & Components for Pacific

You can combine Pacific with further components to add various useful functions. Each component is a self-contained system, which can interact with Pacific and other components:

• Internet Booking Engine – makes your products available online
• Dynamic Packaging – lets your customer combine tours on the fly
• Pacific Incoming – adds special features for incoming tour operators
• Pacific für Kreuzfahrt-Anbieter – supports cruise lines and boat tour operators
• Emerald – provides Customer Relationship Management functions
• Mobile Solutions – optimize processes, lower costs and increase customer loyalty
• Dynamic Recommendation System – recommending the right products to your customers
• Social Media Monitoring – an analysis tool for Social Media data

Pacific Modules

Package Tour Operator Module

This module supports your activities as a package tour operator, for example for the cruise functions. Set up packages flexibly: as static, predefined packages or as flexible package shells – no need to assign specific services up front. Simply define business rules that specify where the services come from.

Accommodation Module

This module offers special functions for suppliers of holiday homes and accommodation services. Specify the homes' furnishing and fitting details. Even the holiday dates of the home owners can be stored, to prevent booking at these times. Detailed underlying data functions allow a professional and precise set-up of your information.

Online Credit Card / Payment Card Module

This module handles payments by payment cards. It first checks the card number internally and then sends the properly formatted data to an external authorization system for online approval. This ensure full security for payment cards transactions.